Nerds can chat from multiple locations on our site. They can use the chat bar in the bottom right corner by clicking the picture of the chatbot, the Contacts page, and Engagements.
All accepted interviews can be easily viewed on your dashboard. You will be emailed a calendar link as well so that the time is saved on your calendar!
Nerds can be paid by debit card or bank account.
Our platform is integrated with Stripe for fast payment processing once timesheets are approved. Nerds can configure payment preferences by going to the avatar on the dashboard and selecting billing.
Payment should be received within 2 business days.
Engagements is where Nerds can access their timesheet management and start chats with their NerdHerder.
Contacts are found within your chats on the bottom right corner of your screen. Open up your chat and click the “person” icon. From here, you can chat with NerdHerders you’ve connected with.
Unfortunately, no. Nerds are able to search for open (h)opportunities but will not see a NerdHerder profile until they have requested to chat with you.
Be sure to check your spam or junk folder! If you still don't see any emails, please reach out to us at support@nerdrabbit.com.
No problem, if you are having any trouble, can't find an answer to something, or need help navigating the site, we are here to help! Click the "support" tab at the bottom of the page and complete the form. Also, we provide great FAQs to help answer a lot of your questions for both Nerds and NerdHerders. Or you can just tell our chatbot you need help, and he can help you log a support request!
Our team is here to help. If you have questions or feedback, reach out any time at support@nerdrabbit.com.
Nerds can contact support by emailing support@nerdrabbit.com, contacting their recruiter, logging a ticket on the app from the dashboard and clicking on your avatar and selecting support. Support is also available at the bottom of each page or by reaching out to our chatbot, our ML concierge, in the bottom right corner of the platform.